Managed
IT Services
#1 TOP SELLER FOR BUSINESSES
IN TEXAS AND OKLAHOMA
IT Support Your Entire Business Will Enjoy
Technology should support your business goals, not slow them down. Centre's secure managed services maintain and protect your network and systems while resolving the technical needs of employees.
Our AI-enhanced tools continuously monitor your environment for security risks and works to optimize issues before you'd every notice them. But technology is only part of the story. Every alert and request is backed by real people, a dedicated team that knows your systems, your users, and understands your business goals. When a specialist is needed for cybersecurity, AI or cloud, your team will immediately include the right resource that will guide you to a quick resolution.
Enjoy the availability of having a full-service IT team ready to help your employees or choose a co-managed option to consult with a technical advisor on your time.
Either way, help is always available 24x7, whenever you need it.
AI-Enhanced IT Support
24x7 unlimited end user, cloud, and hardware support powered by AI that routes tickets faster, speeds up troubleshooting, and keeps your systems proactively maintained. Al helps our team work faster, but every request is handled by a real person who knows your business.
Comprehensive Security Protection
AI-enhanced endpoint protection and 24x7 monitoring stop threats before they reach your business. And if the unexpected happens, end-to-end backup and disaster recovery get you back up and running fast, so your data stays safe and your business keeps moving.
Proactive End User Protection
Your people are the most common entry point for hackers. Ongoing security awareness training helps employees spot phishing and avoid risky clicks reducing the risk of shadow AI, so that your team becomes your strongest line of defense.
Strategic IT Planning
Get a dedicated vCIO who knows your business. Through quarterly businesses reviews, IT assessments, and budget planning, we will map out a technology roadmpa that supports your growth, so you can invest with confidence and plan for what's next.
Dedicated IT Team
Every customer is assigned to a dedicated pod of consultants, a team lead, service delivery manager and vCIO who learn your environment and stay with you. No starting over with strangers. When you need deeper expertise, your pod brings in our shared specialist teams. From cybersecurity and cloud to projects and complex issues, you get a team that knows you and understands your business goals.
IT Support Enhanced with AI
AI added for smarter and faster Managed Services.
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Fixing Issues Quicker
Learning from past tickets to troubleshoot faster.
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Active Issue Tracking
Highlighting old tickets and risks for better prioritization.
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Automated Filtering and Analysis
Filtering tickets based on repeated issues so root causes can be addressed.
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Elevated Customer Experience
Monitoring support interactions to ensure customers receive clear and helpful communication.
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Better Security
Automating key security tasks to keep processes consistent and secure.
"The consultant anticipated what I needed, and stuck with me until the job was finished. I could not be more happy with his knowledge and effort."
Data Architect
Upstream Oil & Gas
"My consultant was very helpful and generous with his time. He went above and beyond by 3-way calling with me and my ISP to fix the problem. Communication between Centre team members was A+."
Attorney
Non-profit Organization
"Centre is always excellent to work with. As you know, people don't call support to say 'hey everything is working great' but Centre always accepts the problems in a cheerful upbeat manner and works to resolve the issue."
Operations Manager
Recycling and Manufacturing Company
IT Service You Want and Cyber Protection You Need
We can be your IT department or an extension of your IT staff.
Personalized
Service
We get to know your business and people for a true partnership that fits how your business actually works
Local
Touch
Familiar faces in your community, staying engaged and working alongside you through every technology challenge
Enterprise
Experience
People, processes, and AI-enhanced technology that adapt to evolving cybersecurity and IT demands
Most Popular
Managed
Ideal if you have minimal IT staff
Complete IT management, cybersecurity, and helpdesk services for everyone.
Popular Features
- 24x7 Unlimited Technical Support for Employees
- 24x7 Unlimited Technical Support and Guidance for IT Staff
- On-Site Support
- 24x7 Network Monitoring and Maintenance
- Endpoint Detection and Response with Security Operations Support
- Security Awareness Training
- Microsoft Office 365 Management
- Backup Management and Optimization
Co-Managed
Ideal if already have in-house helpdesk
Lessen the burden on your IT department without the cost of helpdesk services.
Popular Features
- 24x7 Unlimited Technical Support and Guidance for IT Staff
- 24x7 Network Monitoring and Maintenance
- Endpoint Detection and Response with Security Operations Support
- Security Awareness Training
- Microsoft Office 365 Management
- Backup Management and Optimization
Frequently Asked Questions About Managed IT Services
What are Managed IT Services?
A Managed IT Services Provider (also known as an 'MSP') is a third-party for outsourcing IT services, including proactively managing and monitoring servers, networks, cybersecurity and end-user systems and devices. Small businesses in Texas choose Centre Technologies as their outsourced IT department and an extension of their IT staff.
Why does my business need Managed IT Services?
Managed IT services allow you to stay hyper-focused on expanding your business's core competencies and revenue growth. Centre Technologies helps businesses complete day-to-day tasks from help desk support, cloud computing, network management, backup and disaster recovery, and patch management.
What's included in Managed Services?
Most Managed Services Providers provide basic management and resolution of IT issues, including troubleshooting server issues, network outages, network security, system and software updates, system administration, and backup management. Managed Services from Centre Technologies adds additional cybersecurity protection to deliver the best IT services around.
What are the benefits of partnering with a Managed Services Provider (MSP)?
With an MSP, businesses will reduce costs, improve employee productivity and customer service, and free up internal resources to grow their business. Centre Technologies increases operational efficiency with proactive expert IT consulting for maintaining, securing, and optimizing networks and systems.
What kinds of organizations choose Centre Technologies for Managed Services?
Secure Managed Services from Centre Technologies is purposefully designed for mid-size companies with 50-500 employees facing growth, security, or modernization challenges.
What's Co-Managed IT Services?
Co-Managed IT Services allow businesses to enhance internal IT staff with IT outsourcing. Businesses with an existing IT department often choose this IT support model to handle day-to-day systems administration and network management, while keeping in-house IT for help desk support.
Why should my company outsource IT?
Finding and hiring IT people can cost a lot of money and time. Our clients save money and get more done by partnering with us to handle all of their IT operations.
Can I get Secure Managed Services without all the built-in security tools and services?
No. The built-in security tools and features in Secure Managed Services ensure that Centre can effectively monitor, manage, secure, and support your end users and workstations. Anytime. From anywhere.
What makes IT Services from Centre Technologies better than other local IT companies?
Enterprise experience. Personalized service. Local touch. We're the proven experts.
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