Managed Services

There is a way for your business to increase productivity, protect your IT infrastructure, reduce downtime and resolve any issues quickly. Managed Services from Centre Technologies provide everything you need, from hardware, software and system implementation, to proactive network management and security, with access to a Houston based 24x7x365 Service Desk. At Centre Technologies our managed services are designed to be hassle-free. This allows you to concentrate on managing your business, not your technology. Our managed services can be purchased a la carte or as part of a complete support package with a predictable monthly rate.

Our first class Service Desk is designed with your organization in mind. With one single, toll-free call or email, you will receive responsive, personal support from a technical expert trained to find and fix your technology troubles quickly. If necessary, our IT experts can remotely access user workstations for immediate resolution. Our Service Desk is at your service 24 hours a day, 7 days a week.

At Centre, we pride ourselves on our ability to resolve your problems and answer many of your questions on the first call. If our experts are not able to quickly solve the problem we immediately escalate the issue to second and third-level consultants and, if necessary, dispatch a consultant to your site. In addition, your employees can call the Service Desk directly any time they have an IT question or problem.

Managed Services Benefits:

  • Fixed monthly rate for support
  • Access to an experienced and certified IT department
  • Enhance the ability to quickly address your business needs
  • Reduce your business risk by working with a firm that holds themselves accountable and put tight SLA’s in place
  • Customizable solutions to meet your budget and needs while providing the support you deserve
  • Access to the latest technology
  • Consultants that focus strategy and tactics rather than tasks

Keep in mind that a mismanaged infrastructure can cost your business up to 40% more than necessary. Efficiently managing the computing environment is one of the most effective ways to reduce Total Cost of Ownership (TCO) on your IT hardware. With Centre your well-managed technology will give you the control over your IT costs.

Managed Services